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Customer Support Representative


Customer Support Officer

Duties
Obtains client information by answering telephone calls interviewing clients verifying information.
• Determines eligibility by comparing client information to requirements.
• Establishes policies by entering client information confirming pricing.
• Informs clients by explaining procedures answering questions satisfying customer concerns
• Maintains and improves quality results by adhering to standards and guidelines recommending improved procedures.
Preferred Skill Set
• Excellent customer relation skills
• Excellent verbal communication and comprehension
• Neutral or non-inflicted American or British accent
• Basic computer, Internet search and written communication skills
Suitable Profile
• Preferably, graduate level educational background
• Experience in handling international clients via telephone, email and live chat
• Candidates with foreign education and experience are also encouraged to apply


Email us with your resume on the (Send CV using the apply link) for us to evaluate you accurately. Experienced candidates shall be preferred.

Agency/Employer: hHELIOS Pakistan
Town or City: Karachi (Sindh)
Sector: Consulting
Related Job Titles: Client Support Representative,Customer Contact Representative,Customer Information Specialist,Customer Support Officer,Information Support Specialist
Permanent/Contract: Permanent, Full time
Experience: 2 years
Date: 28-10-2016
Salary: 25000 PKR Pakistan Rupees / Month

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